Removing a Rental Listing from Apartments.com
A rental advertisement may keep showing a home’s interior and layout. Owners and property managers can deactivate ads they manage directly on Apartments.com.
Deactivating a rental advertisement does not guarantee deletion of the entire property or building page.
Step-by-Step Removal Guide
Sign in to the listing manager’s account
Open Apartments.com in a browser using the account that created or manages the rental ad.
Open Apartments.com (opens in a new tab)Find your rental listing
From Menu, open Properties & Listings, then Properties. Locate the correct address and unit.
Open the listing controls
Use the green three-dot menu on the property and choose Edit Listing. This controls the advertisement; it is different from editing the underlying property.
Deactivate the advertisement
Select Deactivate, or turn off the Listing: Active toggle. Apartments.com says the advertisement may take up to 24 hours to disappear.
Resolve listings managed by a feed
If an outside listing service supplies the ad, manual changes may be locked. Update the original provider or contact support@apartments.com for help.
Apartments.com: Feed-managed listings (opens in a new tab)Review what remains visible
Check the public page after processing. If photos, a duplicate ad or a building page remain, ask support about those specific items and include their URLs.
Sources & Current Instructions
Reviewed September 22, 2026. Menus and policies change. Follow the platform’s current instructions if they differ from this guide.